Competency Framework
A three-level pathway to excellence
Foundation, Practitioner and Leader stages map learning to real roles and everyday care practice.
Our signature approach
RECOGNISE & RESPOND™
A shared approach to noticing deterioration, assessing concern, deciding urgency, acting within role, communicating clearly and reassessing. You do not need to know exactly what is wrong to recognise that something may be wrong.
Notice → Recognise → Assess → Interpret → Decide → Respond → Communicate → Reassess
Professional practice
The I-CA²RE™ principles
Integrity, Compassion, Accountability, Advocacy, Respect and Excellence, followed by Reflection. These principles guide how staff think and behave alongside the practical steps of RECOGNISE & RESPOND™.
Competency levels
Development at every stage
Level 1
Foundation
Understanding and confidence
Level 2
Practitioner
Applied knowledge and practice
Level 3
Leader
Embedding excellence
Assessment
Reflection, application and recognition
Assessment includes knowledge reflection, workplace application, professional discussion and evidence of learning.
Evidence & Reflection
Participants demonstrate learning through reflective practice and action planning.
Manager Sign-Off
Managers recognise workplace implementation and ongoing improvement.
Digital Recognition
Future development includes digital badges and verified academy achievements.